Privacy policy

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation – GDPR), Mangrana Ventures S.L., informs users of the WtsWrng? application, about the processing of personal data, which they have voluntarily provided during the registration process, access and use of the service.


Mangrana Ventures S.L., with CIF/NIF nº B66379579 and address for notifications in Dènia street, 32-34 P.2 Pta.1 of Barcelona and registered in the Mercantile Registry of Barcelona Volume 44505, Folio 83, Section 8ª, Page 458064, inscription 4ª [1] , is the entity responsible for the treatment of the data provided by the clients of the Application (hereinafter, the user/s).


To proceed with the registration, access and subsequent use of the Application, the user must provide -on a voluntary basis-, personal data (essentially demographic and health), which will be incorporated into automated media owned by Mangrana Ventures SL.

The collection, storage, modification, structuring and, where appropriate, elimination of data provided by users, will constitute processing operations carried out by Mangrana Ventures S.L., in order to ensure the proper functioning of the Application, maintain the service relationship with the user, and for the management, administration, information, provision and improvement of the service.

The demographic and health data collected will be used for the purposes of the use of the application itself, i.e. to recommend what type of health service should be used according to the pathology described by the user. This data will also be used in a strictly anonymous way to improve the WtsWrng application with the artificial intelligence system through which the data will pass, in order to improve the functionality of the system for all users. Finally, they will be used to maintain an epidemiological control of different communicable diseases that may arise temporarily, and therefore, to alert the competent health authorities to take preventive and corrective measures in case out-of-normal parameters are detected.

We may obtain data on the user’s location when the user gives explicit consent to do so, in order to activate certain functions of the application that require GPS position (Follow Me!).

The personal data provided voluntarily by the user -especially the e-mail address- may be used in case the user wishes to receive more information and recommendations by e-mail, as well as to send newsletters, commercial communications of promotions and/or advertising of the Application, as long as the user has previously given his express consent to receive these communications electronically.

The phone identification data (UDID) will be assigned a random numbering (UUID) in order to keep a record of the use of the application on mobile devices without collecting personal data from the phone. This information will be used for usage metrics, repeat app usage and other measures of effectiveness.

With respect to your visits to the website or app, we reserve the right to automatically collect the information listed below, however this information cannot be used to identify you:

  • Information about the device you use, such as the model of your cell phone, the version of your operating system, unique identifiers of your device and information about your mobile network.
  • Technical information about your computer including, where available, your IP address, the operating system you use or browser type. This data will be used for analytical and system administration purposes.
  • Detailed information about your visits to the website and app, including URLs, date and time, the duration of visits to certain pages, and page interaction information (clicks, scrolling, etc.).
  • accurate information about the app store from which the app was downloaded and.
  • details of conditions and symptoms searched for (all of which are anonymized). 



The processing of user data is carried out with the following legal bases that legitimize the same:

The free, specific, informed and unequivocal consent of the user, making available this privacy policy, which must accept by a statement or a clear affirmative action, such as marking a box provided for that purpose. In the event that the user does not provide Mangrana Ventures S.L. their data, or does so erroneously or incompletely, it will not be possible to proceed with the use of the Application.



The personal data provided by the user, will be retained in the systems and databases of Mangrana Ventures S.L., while he continues to use the Application, and as long as he does not request deletion. In order to purge the possible responsibilities arising from the treatment, the data will be retained for a minimum period of five years.


The data will not be communicated to any third party outside Mangrana Ventures S.L., except legal obligation, social-health alert or in any case, upon request of user consent. On the other hand, Mangrana Ventures S.L. may give access or transmit the personal data provided by the user, to third party service providers, with which it has signed agreements for the processing of data, and that only access such information to provide a service for and on behalf of Mangrana Ventures S.L.


Mangrana Ventures S.L., informs the user that, as a data hosting service provider and under the provisions of Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce (LSSI), retains for a maximum period of 12 months [4] the information necessary to identify the origin of the hosted data and the time at which the service was initiated. The retention of this data does not affect the secrecy of communications and may only be used in the framework of a criminal investigation or for the safeguarding of public security, being made available to judges and/or courts or the Ministry that so requires. The communication of data to the State Security Forces and Corps will be made in accordance with the provisions of the regulations on the protection of personal data, and with the utmost respect for the same.


Mangrana Ventures S.L. takes the necessary measures to ensure the security, integrity and confidentiality of data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data. Although the Mangrana Ventures S.L., makes backup copies of the content hosted on its servers, it is not responsible for the loss or accidental deletion of data by users. Similarly, it does not guarantee the total replacement of data deleted by users, since such data may have been deleted and/or modified during the period of time since the last backup. The services provided or rendered through the Application, except for specific back-up services, do not include the replacement of the contents preserved in the backup copies made by Mangrana Ventures S.L. when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the user. The replacement of deleted data is only included in the price of the service when the loss of content is due to causes attributable to Mangrana Ventures S.L..


Mangrana Ventures S.L., informs the user that you have the rights of access, rectification, limitation, deletion, opposition and portability, which may be exercised by request to the email: Also, the user has the right to revoke the consent initially provided, and to bring claims of rights against the Spanish Agency for Data Protection (AEPD).


In application of the LSSI (Law of Services of the Information Society), Mangrana Ventures S.L., will not send advertising or promotional communications by e-mail or other equivalent means of electronic communication that had not been previously requested or expressly authorized by the recipients thereof. In the case of users with whom there is a previous contractual, legal or service relationship, Mangrana Ventures S.L., is authorized to send commercial communications concerning products or services deusu Mangrana Ventures S.L. that are similar to those that were initially contracted with the customer. In case the user wants to unsubscribe when receiving such communications, you can do so by sending your will by e-mail to the email: